FAQs

Our 10-member after-sales team responds 24 hours a day to quality problems, free return or compensation, and follow up the whole process until the problem is solved.

The products have passed ISO, CE and other certifications, and meet the building material standards of Europe, America, the Middle East and other regions, and provide third-party inspection reports.

Adjusted according to the type of material and process complexity, MOQ for regular products can be as low as 1 ton, small batch customization is welcome to inquire.

Standard cycle time is 15-25 days, expedited orders can be shortened to 7-10 days (depending on capacity arrangement), and we have an exclusive green channel.

We provide full-process ODM/OEM service, from design, material selection to production and processing in one-stop, support customization with drawings and samples, and professional team to follow up the whole process.

It can replace non-load-bearing scenes (such as windows, partitions), but not for building load-bearing structures.

Recommended ≥5mm (with UV coating), typhoon area needs more than 8mm + reinforced fixing. 

Conventional maximum size 2050x3050mm, special needs can be negotiated. 

Casting boards have mold lines around the edges, higher light transmittance (92% vs 90%), and are suitable for precision processing. 

Standard size from 12 pieces, customized processing from 20 pieces.

Yes. We work with global furniture brands and accept OEM & ODM orders. Fast prototyping is available.

Most products come pre-assembled or with simple instruction manuals. For complex structures, we can provide video guides.

Just send us your request and design. We offer samples with quick turnaround times for design validation.

Absolutely. We offer full customization on size, shape, color, and structure to meet your specific needs.

Yes. Our acrylic is non-toxic, odorless, and formaldehyde-free, perfect for homes, offices, and commercial spaces.

Our acrylic sheets have excellent light diffusion properties to prevent hotspots and uneven lighting.

Contact us with your requirements; we provide samples quickly for design validation.

Yes, we accept OEM/ODM orders with fast prototyping available.

Yes, we offer full customization on size, thickness, and color to meet your needs.

Absolutely, our acrylic sheets are UV resistant and weatherproof for outdoor applications.

1 sheet for standard sizes; 50+ sheets for custom fabrication.

Yes, sample kits available (3 sizes) for $XX (refundable on bulk order).

Yes, with UV-resistant treatment (prevents yellowing for 5+ years).

Use mild soap water + microfiber cloth. Avoid ammonia-based cleaners.

We use UV flatbed or silk screen printing, ensuring vibrant, high-resolution output that lasts.

Yes, we can provide standoffs, screws, double-sided adhesive, or customized frames.

Yes, we support full customization including printing content, size, shape, and installation method.

Absolutely. Our acrylic signs are UV and weather resistant, ideal for exterior wall or rooftop applications.

Yes. Contact us with your requirements, and we will provide a sample quickly for your evaluation.

Recommend using acrylic-specific cutting tools at 2-3m/min speed.

10 sheets for standard colors, 50 sheets for custom colors. 

Our intelligent color system keeps ΔE<1.5 between batches.

Woodgrain, stone patterns available (MOQ 100 sheets). Our products have been successfully used in LV, Chanel and other luxury brand store decorations.

Free physical color charts available (200+ standard colors).

UV-treated sheets maintain color for 5+ years outdoors. 

Use mild soap water + microfiber cloth. Avoid abrasive cleaners.

Yes, we offer CNC cutting service with polished edges. 

Absolutely! Our glitter is non-toxic and EN71-3 certified. 

5 sheets for standard colors, 20 sheets for custom colors. 

Yes, with our UV-resistant option (5-year color guarantee). 

3-5 working days for standard sample swatches. 

The default version is for tabletop use. Wall-mount version available upon request.

Optional UV coating is available for gallery-grade applications.

Yes, custom dimensions are supported.

Yes—choose a thicker version (e.g., 2×8mm) or ask about multi-slot frames.

Absolutely. The design supports dual-orientation display.

No, we use CNC compensation technology to ensure ±0.5mm accuracy. 

Silver ion antimicrobial coating can be added (need to be ordered in advance).   

Standard texture from 10 square meters, customized texture from 30 square meters. 

Support hot bending processing, the minimum bending radius = board thickness × 150. 

Wire ball is prohibited, neutral cleaner + soft cloth is recommended. 

Recommended ≥5mm (need to cooperate with UV treatment). 

Absolutely — OEM/ODM projects are welcome with full confidentiality.

Definitely. Our acrylic is UV-resistant and weatherproof.

Most custom orders can be shipped within 7 working days.

Yes! We offer full customization on font, size, color, and lighting options.

Yes, we can produce samples quickly upon request.