FAQs
Welcome to CHINAPLAS’s FAQ section! Below, you’ll find answers to common questions about our acrylic sheets, custom fabrication, ordering process, shipping, and more. If you don’t find what you need, feel free to contact us or submit an inquiry.
FAQs
How long does the production cycle take? How to deal with expedited orders?
Standard cycle time is 15-25 days, expedited orders can be shortened to 7-10 days (depending on capacity arrangement), and we have an exclusive green channel.
What international standards does the product quality meet?
The products have passed ISO, CE and other certifications, and meet the building material standards of Europe, America, the Middle East and other regions, and provide third-party inspection reports.
How to guarantee after-sales service? What should I do if there are quality problems?
Our 10-member after-sales team responds 24 hours a day to quality problems, free return or compensation, and follow up the whole process until the problem is solved.
What is the minimum order quantity (MOQ) for customized orders?
Adjusted according to the type of material and process complexity, MOQ for regular products can be as low as 1 ton, small batch customization is welcome to inquire.
What customization services do you support? What is the specific process?
We provide full-process ODM/OEM service, from design, material selection to production and processing in one-stop, support customization with drawings and samples, and professional team to follow up the whole process.
Acrylic Mirror Sheet
Do you provide samples?
Yes, sample kits available (3 sizes) for $XX (refundable on bulk order).
Can acrylic mirrors be used outdoors?
Yes, with UV-resistant treatment (prevents yellowing for 5+ years).
How to clean acrylic mirrors?
Use mild soap water + microfiber cloth. Avoid ammonia-based cleaners.
Minimum order quantity (MOQ)?
1 sheet for standard sizes; 50+ sheets for custom fabrication.
Clear Acrylic Sheet
Can it replace tempered glass?
It can replace non-load-bearing scenes (such as windows, partitions), but not for building load-bearing structures.
How to differentiate between cast and extruded sheets?
Casting boards have mold lines around the edges, higher light transmittance (92% vs 90%), and are suitable for precision processing.
What is the minimum order quantity?
Standard size from 12 pieces, customized processing from 20 pieces.
How thick do I need for outdoor use?
Recommended ≥5mm (with UV coating), typhoon area needs more than 8mm + reinforced fixing.
What is the maximum size of acrylic sheet?
Conventional maximum size 2050x3050mm, special needs can be negotiated.
Acrylic Magnetic Frame
Can I order a custom size?
Yes, custom dimensions are supported.
Is it wall-mountable?
The default version is for tabletop use. Wall-mount version available upon request.
Can the frame stand both vertically and horizontally?
Absolutely. The design supports dual-orientation display.
Can it hold multiple sheets at once?
Yes—choose a thicker version (e.g., 2×8mm) or ask about multi-slot frames.
Does it offer UV protection?
Optional UV coating is available for gallery-grade applications.
After-Sales Support
Do you provide technical support for acrylic fabrication?
Can I return or exchange products?
Color Acrylic Sheet
Can you make special textures?
Woodgrain, stone patterns available (MOQ 100 sheets). Our products have been successfully used in LV, Chanel and other luxury brand store decorations.
Will there be batch color variations?
Our intelligent color system keeps ΔE<1.5 between batches.
Will colors fade outdoors?
UV-treated sheets maintain color for 5+ years outdoors.
What's the minimum order quantity?
10 sheets for standard colors, 50 sheets for custom colors.
Any machining precautions?
Recommend using acrylic-specific cutting tools at 2-3m/min speed.
Do you provide color charts?
Free physical color charts available (200+ standard colors).
3D acrylic letter sign
Can I customize the font and color of the letters?
Yes! We offer full customization on font, size, color, and lighting options.
Do you support OEM projects?
Absolutely — OEM/ODM projects are welcome with full confidentiality.
Are these signs suitable for outdoor use?
Definitely. Our acrylic is UV-resistant and weatherproof.
Can you provide samples for quality check?
Yes, we can produce samples quickly upon request.
How soon can I receive my order?
Most custom orders can be shipped within 7 working days.
Glitter Acrylic Sheet
How to clean glitter acrylic?
Use mild soap water + microfiber cloth. Avoid abrasive cleaners.
Minimum order quantity?
5 sheets for standard colors, 20 sheets for custom colors.
Can you cut custom shapes?
Yes, we offer CNC cutting service with polished edges.
Lead time for samples?
3-5 working days for standard sample swatches.
Can glitter acrylic be used outdoors?
Yes, with our UV-resistant option (5-year color guarantee).
Is the glitter safe for children's products?
Absolutely! Our glitter is non-toxic and EN71-3 certified.
Samples & Prototypes
Can I order samples before bulk production?
How long does it take to receive samples?
Shipping & Logistics
What are your delivery times?
What shipping methods do you offer?
Do you ship worldwide?
Textured Acrylic Sheet
Cleaning precautions?
Wire ball is prohibited, neutral cleaner + soft cloth is recommended.
What thickness is recommended for outdoor use?
Recommended ≥5mm (need to cooperate with UV treatment).
Will the texture affect the cutting accuracy?
No, we use CNC compensation technology to ensure ±0.5mm accuracy.
Can we do curved bending?
Support hot bending processing, the minimum bending radius = board thickness × 150.
What is the minimum order quantity?
Standard texture from 10 square meters, customized texture from 30 square meters.
Is there an antibacterial model?
Silver ion antimicrobial coating can be added (need to be ordered in advance).
Acrylic Advertising Signs
Do you offer mounting accessories?
Yes, we can provide standoffs, screws, double-sided adhesive, or customized frames.
Are these signs suitable for outdoor use?
Absolutely. Our acrylic signs are UV and weather resistant, ideal for exterior wall or rooftop applications.
How is the printing quality?
We use UV flatbed or silk screen printing, ensuring vibrant, high-resolution output that lasts.
Can I get a sample to test the quality?
Yes. Contact us with your requirements, and we will provide a sample quickly for your evaluation.
Can I customize the design and layout of the sign?
Yes, we support full customization including printing content, size, shape, and installation method.
Customization & Manufacturing
Do you provide OEM/ODM acrylic products?
Can I get a custom color match?
Can you cut, drill, or bend acrylic sheets to my specifications?
Acrylic LED Lightbox Signs
Are these acrylic sheets suitable for outdoor LED signs?
Absolutely, our acrylic sheets are UV resistant and weatherproof for outdoor applications.
Do you support OEM/ODM projects?
Yes, we accept OEM/ODM orders with fast prototyping available.
How can I get a sample?
Contact us with your requirements; we provide samples quickly for design validation.
How do you ensure light uniformity?
Our acrylic sheets have excellent light diffusion properties to prevent hotspots and uneven lighting.
Can I customize the size and color?
Yes, we offer full customization on size, thickness, and color to meet your needs.
Orders & Pricing
How do I request a quote?
What is your MOQ (Minimum Order Quantity)?
Do you offer bulk discounts?
Quality & Warranty
What if the products are damaged during shipping?
How do you ensure product quality?
Custom Acrylic Furniture
Can I customize the furniture design?
Absolutely. We offer full customization on size, shape, color, and structure to meet your specific needs.
How do I install or assemble the furniture?
Most products come pre-assembled or with simple instruction manuals. For complex structures, we can provide video guides.
Do you support OEM/ODM projects?
Yes. We work with global furniture brands and accept OEM & ODM orders. Fast prototyping is available.
How do I get a sample?
Just send us your request and design. We offer samples with quick turnaround times for design validation.
Is this furniture safe for indoor use?
Yes. Our acrylic is non-toxic, odorless, and formaldehyde-free, perfect for homes, offices, and commercial spaces.
Product-Related Questions
What sizes and thicknesses are available?
Do you offer UV-resistant or anti-scratch acrylic?
What’s the difference between cast and extruded acrylic?
What types of acrylic sheets do you offer?
Payment & Terms
Can I pay after receiving the goods?
What payment methods do you accept?
Are you looking for an initial consultation, or do you have a specific project?
If you are interested in our products and services, please leave us messages here to know more details. We will reply as soon as possible.
Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
Foshan Chinaplas Material Co.,ltd
Foshan Chinaplas Material Company Limited
FOSHAN CHINAPLAS MATERIAL CO.,LTD
Foshan Chinaplas Material Co.,ltd
CHINAPLAS ACRYLIC
Whatsapp: +8613927780518