FAQs
Welcome to CHINAPLAS’s FAQ section! Below, you’ll find answers to common questions about our acrylic sheets, custom fabrication, ordering process, shipping, and more. If you don’t find what you need, feel free to contact us or submit an inquiry.
Acrylic Magnetic Frame
Does it offer UV protection?
Optional UV coating is available for gallery-grade applications.
Can it hold multiple sheets at once?
Yes—choose a thicker version (e.g., 2×8mm) or ask about multi-slot frames.
Can the frame stand both vertically and horizontally?
Absolutely. The design supports dual-orientation display.
Can I order a custom size?
Yes, custom dimensions are supported.
Is it wall-mountable?
The default version is for tabletop use. Wall-mount version available upon request.
Acrylic LED Lightbox Signs
How can I get a sample?
Contact us with your requirements; we provide samples quickly for design validation.
Can I customize the size and color?
Yes, we offer full customization on size, thickness, and color to meet your needs.
How do you ensure light uniformity?
Our acrylic sheets have excellent light diffusion properties to prevent hotspots and uneven lighting.
Are these acrylic sheets suitable for outdoor LED signs?
Absolutely, our acrylic sheets are UV resistant and weatherproof for outdoor applications.
Do you support OEM/ODM projects?
Yes, we accept OEM/ODM orders with fast prototyping available.
Customization & Manufacturing
Do you provide OEM/ODM acrylic products?
Can you cut, drill, or bend acrylic sheets to my specifications?
Can I get a custom color match?
Custom Acrylic Furniture
Is this furniture safe for indoor use?
Yes. Our acrylic is non-toxic, odorless, and formaldehyde-free, perfect for homes, offices, and commercial spaces.
Can I customize the furniture design?
Absolutely. We offer full customization on size, shape, color, and structure to meet your specific needs.
How do I get a sample?
Just send us your request and design. We offer samples with quick turnaround times for design validation.
How do I install or assemble the furniture?
Most products come pre-assembled or with simple instruction manuals. For complex structures, we can provide video guides.
Do you support OEM/ODM projects?
Yes. We work with global furniture brands and accept OEM & ODM orders. Fast prototyping is available.
3D acrylic letter sign
Do you support OEM projects?
Absolutely — OEM/ODM projects are welcome with full confidentiality.
Are these signs suitable for outdoor use?
Definitely. Our acrylic is UV-resistant and weatherproof.
Can you provide samples for quality check?
Yes, we can produce samples quickly upon request.
Can I customize the font and color of the letters?
Yes! We offer full customization on font, size, color, and lighting options.
How soon can I receive my order?
Most custom orders can be shipped within 7 working days.
Samples & Prototypes
How long does it take to receive samples?
Can I order samples before bulk production?
Payment & Terms
What payment methods do you accept?
Can I pay after receiving the goods?
Glitter Acrylic Sheet
Can you cut custom shapes?
Yes, we offer CNC cutting service with polished edges.
How to clean glitter acrylic?
Use mild soap water + microfiber cloth. Avoid abrasive cleaners.
Can glitter acrylic be used outdoors?
Yes, with our UV-resistant option (5-year color guarantee).
Is the glitter safe for children's products?
Absolutely! Our glitter is non-toxic and EN71-3 certified.
Minimum order quantity?
5 sheets for standard colors, 20 sheets for custom colors.
Lead time for samples?
3-5 working days for standard sample swatches.
Quality & Warranty
What if the products are damaged during shipping?
How do you ensure product quality?
Shipping & Logistics
What shipping methods do you offer?
Do you ship worldwide?
What are your delivery times?
Textured Acrylic Sheet
Is there an antibacterial model?
Silver ion antimicrobial coating can be added (need to be ordered in advance).
What is the minimum order quantity?
Standard texture from 10 square meters, customized texture from 30 square meters.
Cleaning precautions?
Wire ball is prohibited, neutral cleaner + soft cloth is recommended.
Can we do curved bending?
Support hot bending processing, the minimum bending radius = board thickness × 150.
Will the texture affect the cutting accuracy?
No, we use CNC compensation technology to ensure ±0.5mm accuracy.
What thickness is recommended for outdoor use?
Recommended ≥5mm (need to cooperate with UV treatment).
FAQs
How long does the production cycle take? How to deal with expedited orders?
Standard cycle time is 15-25 days, expedited orders can be shortened to 7-10 days (depending on capacity arrangement), and we have an exclusive green channel.
What international standards does the product quality meet?
The products have passed ISO, CE and other certifications, and meet the building material standards of Europe, America, the Middle East and other regions, and provide third-party inspection reports.
What customization services do you support? What is the specific process?
We provide full-process ODM/OEM service, from design, material selection to production and processing in one-stop, support customization with drawings and samples, and professional team to follow up the whole process.
What is the minimum order quantity (MOQ) for customized orders?
Adjusted according to the type of material and process complexity, MOQ for regular products can be as low as 1 ton, small batch customization is welcome to inquire.
How to guarantee after-sales service? What should I do if there are quality problems?
Our 10-member after-sales team responds 24 hours a day to quality problems, free return or compensation, and follow up the whole process until the problem is solved.
Orders & Pricing
What is your MOQ (Minimum Order Quantity)?
Do you offer bulk discounts?
How do I request a quote?
Color Acrylic Sheet
Any machining precautions?
Recommend using acrylic-specific cutting tools at 2-3m/min speed.
Will colors fade outdoors?
UV-treated sheets maintain color for 5+ years outdoors.
Can you make special textures?
Woodgrain, stone patterns available (MOQ 100 sheets). Our products have been successfully used in LV, Chanel and other luxury brand store decorations.
What's the minimum order quantity?
10 sheets for standard colors, 50 sheets for custom colors.
Do you provide color charts?
Free physical color charts available (200+ standard colors).
Will there be batch color variations?
Our intelligent color system keeps ΔE<1.5 between batches.
After-Sales Support
Do you provide technical support for acrylic fabrication?
Can I return or exchange products?
Acrylic Advertising Signs
Are these signs suitable for outdoor use?
Absolutely. Our acrylic signs are UV and weather resistant, ideal for exterior wall or rooftop applications.
Can I customize the design and layout of the sign?
Yes, we support full customization including printing content, size, shape, and installation method.
How is the printing quality?
We use UV flatbed or silk screen printing, ensuring vibrant, high-resolution output that lasts.
Do you offer mounting accessories?
Yes, we can provide standoffs, screws, double-sided adhesive, or customized frames.
Can I get a sample to test the quality?
Yes. Contact us with your requirements, and we will provide a sample quickly for your evaluation.
Clear Acrylic Sheet
How to differentiate between cast and extruded sheets?
Casting boards have mold lines around the edges, higher light transmittance (92% vs 90%), and are suitable for precision processing.
Can it replace tempered glass?
It can replace non-load-bearing scenes (such as windows, partitions), but not for building load-bearing structures.
What is the minimum order quantity?
Standard size from 12 pieces, customized processing from 20 pieces.
How thick do I need for outdoor use?
Recommended ≥5mm (with UV coating), typhoon area needs more than 8mm + reinforced fixing.
What is the maximum size of acrylic sheet?
Conventional maximum size 2050x3050mm, special needs can be negotiated.
Acrylic Mirror Sheet
How to clean acrylic mirrors?
Use mild soap water + microfiber cloth. Avoid ammonia-based cleaners.
Minimum order quantity (MOQ)?
1 sheet for standard sizes; 50+ sheets for custom fabrication.
Can acrylic mirrors be used outdoors?
Yes, with UV-resistant treatment (prevents yellowing for 5+ years).
Do you provide samples?
Yes, sample kits available (3 sizes) for $XX (refundable on bulk order).
Product-Related Questions
Do you offer UV-resistant or anti-scratch acrylic?
What’s the difference between cast and extruded acrylic?
What sizes and thicknesses are available?
What types of acrylic sheets do you offer?
Are you looking for an initial consultation, or do you have a specific project?
If you are interested in our products and services, please leave us messages here to know more details. We will reply as soon as possible.
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Foshan Chinaplas Material Co.,ltd
Foshan Chinaplas Material Company Limited
FOSHAN CHINAPLAS MATERIAL CO.,LTD
Foshan Chinaplas Material Co.,ltd
CHINAPLAS ACRYLIC
Whatsapp: +8613927780518